SEP client install fails and rolls back

Posted on Updated on

When you try to install the Sympantec Endpoint Protection (SEP) client, it’s possible it rolls back after being confronted with an error. First everything seems to go smooth till you see the “Rolling back action” appear in the installer’s GUI. Aaargh… Of course the installer doesn’t tell us what exactly went wrong, so we have to find out ourselves. That’s exactly what happened to me. Here’s my story 🙂

First thing to do is checking for events in the Windows event logs. We’re lucky as the following event is logged in the Application event log of Windows: Read the rest of this entry »